You might think that it is easy to keep your repair garage business growing, but you would be surprised how many people let their shops stagnate over the years. It doesn’t matter how big or small your shop is—everyone can use some tips on making sure they are continuously increasing sales and efficiency to keep the money coming in.
Here are nine innovative ways to make sure that your repair garage never loses its edge in 2022:
1. Keep Your Staffing at Par
There’s nothing worse than an empty garage. If you take your employees for granted and always assume that you can get by with the same people under you, then this will become a problem. You need to ensure that your staff is adequately trained to keep up with any possible changes. This doesn’t mean hiring new mechanics every other month; it means making sure that all of your current employees are capable of picking up new skills as they arise throughout the years.
2. Find New Vendors
The great thing about running a repair garage is that there aren’t many limitations on where you can acquire tools and supplies—as long as they’re good quality, of course! That being said, there may come the point where your current vendors no longer have what you need, which means it’s time to find new ones.
3. Monitor Your Expenses
It might sound simple, but keeping an eye on your expenses is immensely helpful when managing a repair garage. Of course, you can’t just turn off the lights and close up shop for the night—you still need to bring in sales! Make sure that you’re properly taking everything into account, though, by keeping track of costs for supplies and other necessities throughout the day so that you know how much money needs to be coming in each hour.
4. Improve Your Sales Process
Does your current sales process work? It may not seem like an important question now, but it’ll mean plenty once 2022 hits and you’re trying to figure out why your shop isn’t as profitable as it was before. Your process needs to be as fluid as possible in order to keep up with the times—if not, then changes will need to be made.
5. Examine Employee Performance
It’s never fun having a bad employee, but sometimes they just aren’t cut out for the job even if their work is good on paper. You have to make sure that you are getting rid of these people quickly so that they don’t bring down morale for everyone else who is more dedicated. Obviously, firing someone can be a painful experience, but it has to be done from time to time if you want your shop moving forward!
6. Give Your Workshop a Makeover
You don’t have to go all out when making changes in your garage, but you do need to at least stay on top of things. Make sure that everything feels modern by changing up the paint on the walls every few years or so. New signage also helps with attracting new customers! Also, get garage storage shelves to help better organize your garage.
7. Research New Advancements in Your Industry
Since you’re running a garage, you’re dealing with the automotive industry—and it’s probably safe to assume that there are some advancements being made within this field on a yearly basis! Even if the updates don’t apply directly to your garage, they can still be used for inspiration when coming up with new ideas.
8. Exceed Customer Expectations
It may seem like an obvious tip, but exceeding customer expectations is easier said than done—especially when we’re talking about 2022 and customers have extremely high standards after so many years. However, this should always be the goal: exceed their expectations, and they will never want to go anywhere else! Don’t ever forget how important it is to provide good service and products for your customers.
9. Be Prepared for Every Situation
By 2022 there will probably be a new type of car that hasn’t even hit the market yet, and this means that your shop will need to be prepared for it. Even if you can’t exactly predict when something like this is going to happen, you should make sure that your staff is ready for anything—after all, they are the ones who do most of the work!
Running a successful repair garage in 2022 takes a lot of hard work, dedication, and planning. But by following these nine tips, you’ll be on your way to making your business thrive for years to come! Make sure that you are constantly evolving with the times and keeping an open mind to new possibilities—after all, the automotive industry is always changing. Thanks for reading, and we wish you the best of luck in the future!